At Net Ram Puran Mal, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

• Name
• Mobile number
• Email address
• Shipping and billing address
• Payment-related information (processed securely through our payment partners)
• Order history
• IP address, browser type, device information, and website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order confirmations, shipping updates, and customer support
• Improve our products, website, and shopping experience
• Send promotional offers, updates, or newsletters (only where permitted)
• Prevent fraud and maintain website security
• Comply with legal and regulatory obligations

Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers. All online payments are processed securely through trusted third-party payment gateways using industry-standard encryption.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze visitor traffic
• Enhance your shopping experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

• Courier and logistics partners for order delivery
• Payment gateway providers for secure payment processing
• Technology and website service providers
• Government authorities or law enforcement agencies when required by applicable law

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may contact us at any time to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data, subject to applicable legal obligations
• Opt out of promotional communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing your information.

Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the updated policy.